Terms and Condition

Terms and Conditions

1. Introduction

Welcome to Kabayan Corner! By accessing our website, Facebook page, or placing an order, you agree to comply with the following Terms and Conditions. Please read them carefully before making a purchase.

Kabayan Corner is an online store specializing in Philippine products and food items. These Terms & Conditions (“T&Cs”) govern your use of our website and your purchase of our products.

If you do not agree with these terms, please do not use our website or place an order.

2. Products

  • Kabayan Corner specializes in Philippine products, including food and grocery items.

  • We make every effort to display product details accurately.

  • Product availability may change without notice.

3. Orders & Payments

  • Orders are confirmed only after full payment is received.

  • Accepted payment methods: Credit card and bank transfer.

Kabayan Corner reserves the right to refuse or cancel any order due to:

  • > Stock availability issues

  • > Pricing errors

  • > Suspected fraudulent activity

Pricing & Payment

  • All prices on this website are quoted in Euro (€) and include VAT. Payments are accepted only in Euro.

While we make every effort to ensure that products are available at the prices shown, availability and prices cannot be guaranteed.

  • If a product you ordered is unavailable, you will be notified as soon as possible.

o You will then have the option to receive a replacement product, a refund for the unavailable item, or cancel the order for a full refund.

  • The price you pay is the price displayed at the time of your order, even if the product price changes afterward.

  • Kabayan Corner reserves the right to change product prices at any time.

Delivery Address & Transfer of Risk

  • Deliveries will be made only to the address provided by the customer at the time of checkout.

  • Any errors in the delivery address are the customer’s responsibility.

  • Kabayan Corner cannot be held responsible for failed deliveries caused by incorrect addresses.

Transfer of Risk

  • Parcels are shipped via La Poste or Chronopost, and all shipments are at the customer’s account and risk.

  • In case a package is lost during shipment, we will request an investigation with the shipping company.

  • Once a package is officially declared lost, Kabayan Corner will refund 50% of the invoice amount excluding shipping fee.

Frozen Products

  • Shipping frozen products carries inherent risks, and product condition upon arrival cannot be guaranteed if delivery is delayed.

  • Ordering frozen products is at the customer’s own risk.

  • Kabayan Corner will not be liable for frozen products that arrive thawed, damaged, or in poor condition due to shipping delays or circumstances beyond our control.

4.Shipping & Delivery

  • Kabayan Corner delivers across France and Europe.

  • Orders are shipped to the address provided at checkout.

  • Delivery times may vary depending on location and courier services.

Kabayan Corner is not responsible for delays caused by couriers, customs, or other external factors.

Shipping Cost

  • Shipping costs are calculated based on the weight of your order, delivery location, and chosen courier.

  • Shipping fees, if any, will be added to the total price of your order at checkout.

  • Customers are responsible for paying return shipping costs if returning a product, unless the return is due to a damaged or incorrect item.

  • Kabayan Corner reserves the right to adjust shipping fees at any time.

5.Shipping, Returns & Non-Returnable Products – Kabayan Corner

Order Processing

  • Orders received before 13:00 on a working day are shipped the same day.

  • Orders received after 13:00 are shipped the next working day.

Frozen Products

  • Orders containing frozen items are shipped Monday to Wednesday only to ensure they arrive in optimal condition.

Delivery Times

  • Delivery times provided by our shipping partners are estimates only.

  • Kabayan Corner cannot guarantee exact delivery times, as delivery depends on the shipping company and factors beyond our control.

Shipping Areas

  • · We deliver to all over France and Europe.

Customer Responsibilities

  • Provide accurate shipping addresses and contact information.

  • Kabayan Corner is not responsible for delays or failed deliveries due to incorrect information.

Returning of Goods

  • · Customers may return products within 14 days of receipt if the product does not meet expectations.

  • · Products must be in their original, unopened packaging and in good condition.

  • · Once received, Kabayan Corner will refund the total amount of the returned items.

  • · Return shipping costs are the responsibility of the customer.

  • · Fresh and frozen products cannot be returned due to their perishable nature.

  • · To arrange a return or exchange, customers should contact us kabayancorer011323@gmail.com or in our facebook account Kabayan Corner.

Refunds & Returns

>Refunds and returns are accepted only for:

  • Damaged or defective products

  • Incorrect orders received

  • Refund requests must be submitted within 14 days of receipt, with proof of purchase.

  • Refunds are processed using the same payment method used for the order unless otherwise agreed.

Products Not Returnable

The following items cannot be returned:

  • · Products not in their original condition or packaging

  • · Products that have been opened

  • · Fresh products with a limited shelf life

  • · Frozen products

  • · Pre-order products

Please check your order carefully before accepting or opening products. Non-returnable items are final sale, unless damaged or incorrect upon delivery

Liability

  • · Kabayan Corner is not liable for any indirect, incidental, or consequential damages related to the use of our products.

  • · Customers are responsible for ensuring that the products they purchase are permitted in their country of residence.

7. Governing Law

  • These Terms and Conditions are governed by the laws of France. Any disputes arising from these Terms or your use of Kabayan Corner’s website or services shall be resolved under the exclusive jurisdiction of the courts of France.

8Contact Information

For any questions or support, please contact us at:

Shipping Fee – Chronopost

Shipping fees are based on the weight of your order and are added to the total at checkout:

Weight Shipping Fee

  • 1 kg 5.40€

  • 1 – 3 kg 7.80€

  • 3 – 10 kg 12.60€

  • 10 – 20 kg 21.00€

    > Shipping fees are calculated per order and may vary depending on delivery location.

    > Customers are responsible for paying return shipping costs unless the return is due to a damaged or incorrect product.

Note:

  • Delivery is available all over France.

  • Orders will be delivered to the nearest relay point in your area for pick-up

Shipping Fee – La Poste

Shipping fees are based on the weight of your order and are added at checkout:

Weight Shipping Fee

  • 1 kg 9.40€

  • 2 kg 10.70€

  • 3 – 5 kg 16.60€

  • 6 – 10 kg 24.40€

  • 11 – 15 kg 30.55€

  • 16 – 30 kg 37.85€

  • Note:

    > Delivery is available all over France.

    > Orders are delivered door-to-door or on your mailbox.